Who Are We?
AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.7 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond. For 75 years we have been committed to our members, our employees, and our communities. In 2025, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 38th nationwide!
The Position:
AmeriCU Credit Union is in search of a Mortgage Loan Officer who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. As a Mortgage Loan Officer, you will work with the membership and collaboratively with the Mortgage Sales team to provide our members with the right products & services to meet their needs. A Mortgage Loan Officer should provide exceptional member service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics, complying with all Federal and state compliance policies and adhering to Home Mortgage Disclosure Act (HDMA) guidelines.
Key responsibilities include:
Business Development & Networking
- Proactively conduct outside sales calls to generate new business opportunities.
- Build and maintain relationships with realtors, builders, developers, and consumer networking groups.
- Personally engage with referral sources through meetings, community events, and business functions.
- Cultivate and sustain recurring referral channels to support ongoing mortgage loan production and meet established performance goals.
Member Consultation & Service
- Consult with members to identify mortgage solutions that best fit their financial needs.
- Deliver expert guidance and exceptional service to both current and prospective members seeking residential mortgage information.
Loan Application & Credit Assessment
- Interview applicants to gather detailed financial information, including income, goals, and credit history, to assess loan eligibility.
- Analyze financial and credit data to determine creditworthiness.
- Accurately enter application details into point-of-sale origination software.
- Guide members through the application process, addressing questions and providing counseling on available mortgage programs.
- Request and collect any additional documentation needed to complete the loan application package prior to processing.
Come grow with us!
Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits:
Competitive rates on our Medical, Dental and Vision plans
Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU’s High Deductible Health plans
Paid Holidays
Paid Time off – Vacation, Personal or Sick and Birthday
Employee Appreciation Events
401(k) Matching after 1 year of employment
Employee Assistance Program
Tuition Reimbursement for Full-time employees after 1 year of employment
Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees
Enhanced Short Term Disability – at no cost to you!