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Assistant Vice President, Technology Support
AmeriCU Credit Union
IT, Customer Service
Rome, NY, USA · Georgetown, PA, USA
USD 108,372-135,466 / year
Posted on Oct 28, 2025
Assistant Vice President, Technology Support
Location: Rome, NY 13441
Status: Exempt
Starting Salary Range $108,372 to $135,466 actual starting rate would depend on experience.
Why AmeriCU?
AmeriCU is more than a credit union—we’re a community. Our mission is to build connections and provide members with the financial tools to live life, dream big, and achieve success. We believe in doing the right thing and supporting our team every step of the way. For 75 years we have been committed to our members, our employees, and our communities. In 2025, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 38th nationwide!
AVP, Technology Support – Purpose & Impact
At AmeriCU, we’re committed to building meaningful connections and providing our members with the right financial services to live life, dream big, and achieve financial success. The AVP, Technology Support plays a vital role in advancing this mission by:
- Overseeing, planning, and directing technology implementation, support, and lifecycle management.
- Championing technology support across the entire organization.
- Collaborating with business units to identify, implement, and support technologies that drive innovation and efficiency.
Roles & Responsibilities
- Build strong relationships with business units to deliver effective technology solutions.
- Lead, mentor, and coach a member-centric team that delivers measurable business value.
- Develop talent and ensure team capabilities align with organizational needs.
- Oversee the IT change management process.
- Facilitate cross-functional teams and projects to align technology architecture with strategic goals.
- Evaluate systems and recommend enhancements to support long-term objectives.
- Manage infrastructure and application support budgets, including capital expenditures.
- Represent AmeriCU in vendor engagements and organizational meetings to foster collaboration and innovation.
- Partner with external consultants and regulators for technology assessments and compliance audits.
- Review and advise on technology plans for new and remodeled facilities.
- Stay ahead of industry trends and emerging technologies to recommend and apply forward-thinking solutions.
Come grow with us!
Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits:
Competitive rates on our Medical, Dental and Vision plans
Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU’s High Deductible Health plans
Paid Holidays
Paid Time off
Employee Appreciation Events
401(k) Matching after 1 year of employment
Employee Assistance Program
Tuition Reimbursement for Full-time employees after 1 year of employment
Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees
Enhanced Short Term Disability – at no cost to you!