Position is incentive eligible!
Position Type: Full Time, Exempt
Who We Are
AmeriCU is a not-for-profit credit union headquartered in Rome, NY, with over $2.7 billion in assets and a membership of more than 170,000 across Central New York, the United States, and beyond. For 75 years, we've remained committed to our members, employees, and communities. In 2025, we were proudly named one of the Best Companies to Work for in New York State and ranked #27 by American Banker among the top credit unions to work for nationwide.
About the Role
As an Assistant Financial Center Manager, you’ll play a key role in supporting the Financial Center Manager in leading daily operations, driving sales and service goals, and fostering a culture of excellence. You’ll ensure smooth, efficient, and member-focused operations while acting as a role model for AmeriCU’s MVP culture.
Key Responsibilities of an Assistant Financial Center Manager
- Lead and support Financial Center staff in achieving sales, service, and referral goals aligned with AmeriCU’s Strategic Plan.
- Oversee daily operations, ensuring accuracy, efficiency, and exceptional member service.
- Serve as a subject matter expert on credit union products, services, and procedures.
- Resolve complex transactions and member concerns, and provide guidance to staff.
- Collaborate with internal partners and vendors to manage expenses within budget.
- Deliver consultative sales solutions, interpreting credit reports and identifying opportunities for loans, credit cards, and other financial products.
- Build strong relationships with members and deepen engagement through community outreach and financial literacy initiatives.
- Assist in recruiting, coaching, and developing high-performing team members.
- Ensure compliance with HR, operational, risk, and audit policies.
- Support employee development through performance management and training opportunities.
What We Offer
We’re committed to your growth and well-being. AmeriCU provides a supportive environment with opportunities for advancement and a comprehensive benefits package, including:
- Competitive Medical, Dental, and Vision plans
- Generous HSA contributions with High Deductible Health Plans
- Paid Holidays and Paid Time Off
- Employee Appreciation Events
- 401(k) Matching after 1 year
- Employee Assistance Program
- Tuition Reimbursement for Full-Time employees after 1 year
- Free Life & AD&D Insurance for Full-Time employees
- Enhanced Short-Term Disability coverage at no cost to you
Come Grow With Us!
Whether you're just starting your career or looking to take the next step, AmeriCU offers a place where you can thrive, make a difference, and be part of a team that values service, community, and excellence.