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Mortgage Processor I
AmeriCU Credit Union
Rome, NY, USA · Black River, NY, USA
Posted on May 7, 2026
Mortgage Processor I
1916 Black River Blvd, Rome, NY 13441
Starting pay rate: $22.15 to $27.69/hour, actual rate will depend on experience
Status: Full-Time, non-exempt
Who We Are
At AmeriCU, we’re not your typical financial institution. We’re a not‑for‑profit credit union with over $2.8 billion in assets, serving 170,000+ members across Central New York and beyond. For 75 years, AmeriCU has stayed true to its core values, placing people at the heart of every decision — our members, our employees, and our community.
We're proud to be recognized as one of the Best Companies to Work for in New York State (2025) and named by American Banker as one of the top credit unions to work for nationwide!
If you're looking for a career with purpose, connection, and growth, you’ll fit right in.
The Opportunity:
Aligned with AmeriCU’s mission to build connections and empower members to achieve financial success, the Mortgage Processor I is responsible for:
- Ensure the timely and accurate packaging of all loans originated by our Mortgage Sales Executives from submission of an assigned file to closing.
- Ensure loans have appropriate documentation to support credit union and secondary market underwriting requirements.
- Perform assigned tasks effectively and efficiently meeting established Service Level Agreements.
- Support the credit union in implementing its strategic goals and objectives.
What you will do:
As a Mortgage Processor your primary responsibilities will include:
1. Process a variety of mortgage applications, including Conventional Purchases, Refinances, Home Equity, and Construction Loans, while maintaining an active pipeline of 40+ files.
2. Order and track appraisals, property searches, and required verifications (VOE, VOD, 4506 transcripts) in compliance with credit union, investor, secondary market, and regulatory requirements.
3. Initiate title work and coordinate new loan setups with attorneys.
4. Submit loan files to underwriting, review all documentation for accuracy and completeness, and ensure conditions are satisfied per the commitment letter.
5. Monitor loan progress to meet closing deadlines and delivery dates, escalating issues as needed.
6. Communicate proactively with borrowers, attorneys, realtors, and internal teams to obtain required information and provide timely loan status updates.
7. Prepare complete, compliant files for underwriting review and final closing.
8. Stay current on all mortgage policies, guidelines, and compliance standards.
9. Deliver excellent member service and support Mortgage Processing and Closing teams as needed.
10. Contribute to organizational goals by meeting productivity and quality standards and supporting AmeriCU’s vision, mission, and values.
Benefits You’ll Love:
- Competitive Medical, Dental & Vision coverage
- Generous Health Savings Account contribution (with HDHP enrollment)
- Paid Holidays
- Paid Time Off — Personal, Sick, and Birthday Time Off
- Employee Appreciation Events
- 401(k) with employer match (after 1 year of service)
- Employee Assistance Program
- Tuition Reimbursement for full‑time employees (after 1 year of service)
- Life Insurance & AD&D for full‑time employees at no cost
- Enhanced Short‑Term Disability at no cost to you