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Regional Member Relationship Advisor
Customer Service
yorkville, ny, usa
USD 19.84-24.8 / hour
Posted on Aug 15, 2026
Regional Member Relationship Advisor
Location:4957 Commercial Drive, Yorkville, NY 13495
Employment Type: Full-Time
Starting Pay for this role - $19.84/hour to $24.80/hour, actual starting pay will depend on experience
Position is overtime eligible and incentive eligible
Build Relationships. Make an Impact. Help Members Achieve Financial Success.
At AmeriCU Credit Union, we're more than a financial institution. We're a team of people dedicated to helping our members live life, dream big, and achieve financial success. For more than 75 years, we've remained committed to our members, employees, and the communities we serve.
With over 200,000 members, more than $3 billion in assets, and recognition as one of the Best Companies to Work for in New York State and one of American Banker's Best Credit Unions to Work For, there's never been a better time to join Team AmeriCU.
About the Role
As a Regional Member Relationship Advisor, you'll serve as a trusted financial partner to our members by identifying their needs and recommending products and services that support their financial goals. This is a highly engaging role that combines relationship building, financial wellness coaching, lending, business development, and consultative sales.
If you enjoy helping people, building strong relationships, and making a meaningful impact in your community, we'd love to hear from you.
What You'll Do
In this role, you will:
✅ Conduct financial wellness reviews to help members achieve their financial goals
✅ Build and strengthen relationships with new and existing members
✅ Recommend and open personal and business accounts based on member needs
✅ Utilize a consultative approach to identify opportunities for lending, deposit products, credit cards, and additional financial services
✅ Interpret credit bureau reports and evaluate lending opportunities
✅ Process loan applications and ensure accurate, error-free loan documentation
✅ Partner with internal business lines to deepen member relationships and generate referrals
✅ Manage and grow a book of business through proactive outreach and follow-up
✅ Schedule appointments, develop new business opportunities, and represent AmeriCU in the community
✅ Meet or exceed individual sales and service objectives
✅ Support AmeriCU's mission, vision, values, and strategic initiatives through exceptional member service
What Makes You Successful
The ideal candidate demonstrates:
- A passion for helping others achieve financial success
- Strong communication and relationship-building skills
- A consultative and solution-oriented approach
- Confidence discussing financial products and services
- Strong attention to detail and organizational skills
- The ability to manage multiple priorities in a fast-paced environment
- A commitment to delivering exceptional member experiences
Why Join AmeriCU?
At AmeriCU, we invest in our employees and provide opportunities to grow, develop, and advance your career.
Our Benefits Include:
✔ Competitive Medical, Dental, and Vision Insurance
✔ Health Savings Account (HSA) Contributions
✔ Generous Paid Time Off
✔ Paid Holidays
✔ 401(k) Match After One Year
✔ Tuition Reimbursement for Eligible Full-Time Employees
✔ Employee Assistance Program (EAP)
✔ Company-Paid Life Insurance and AD&D Coverage
✔ Enhanced Short-Term Disability at No Cost to You
✔ Employee Appreciation Events
✔ Career Development and Advancement Opportunities
Join a Team That Makes a Difference
If you're looking for a rewarding career where you can help people achieve their financial goals while growing your own career, apply today and become part of the AmeriCU family.
Learn more about life at AmeriCU:
Our Community Impact
Why AmeriCU
AmeriCU Credit Union is an Equal Opportunity Employer.