The Compliance Analyst will report directly to the Compliance and Fraud Manager and shall serve the best interests of the Credit Union. Maintain and assist with oversight of the Document Management System, Record Retention requirements, and assist Compliance and Fraud Management with the completion of day-to-day Compliance tasks, as needed.

ESSENTIAL JOB FUNCTIONS

Maintain a general understanding of all regulations related to the Credit Union.
Maintain the Credit Union’s record retention schedule.
Assist with management and tracking of complaints from regulatory agencies.
Review Marketing materials to ensure they meet regulatory requirements.
Assists with compliance research/monitoring as needed.
Review legal documents as necessary.
Assist with audits and reviews as needed.
Maintain and support document management software.
Support management in ensuring the Credit Union’s interests are protected and compliance and regulatory standards are met, while partnering with the business areas and/or departments to help them achieve their strategic objectives.
Participate in Credit Union training programs and improve professional development by participating in continuing compliance education courses, certificate programs and seminars.
Perform special projects and analysis as required by Compliance and Fraud Management.
Assist in assessing and implementing improvements to processes, procedures, or workflows.
Ensure service levels are achieved daily for our internal members and our vendors.
Ensure adherence to NCUA, federal, and state regulations and guidelines, as well as Credit Union Policies and procedures.
Ensure compliance with federally regulated disclosure requirements.
Work on special projects as assigned.
Ensure superior service is delivered to both internal and external members by consistently exhibiting Universal Behaviors.
Required to participate in First Source Federal Credit Union events as well as designated Community events.
Required to attend or participate in necessary compliance training, including but not limited to Bank Secrecy, OFAC, and Privacy.
Required to attend training sessions as appropriate.
Required to travel as needed.
Performs other duties as assigned.

UNIVERSAL BEHAVIORS

Knowledgeable and Experienced

I promise to take personal ownership for learning and using that knowledge to provide value to those that I serve by:

Looking for answers until I find them.
Seeking opportunities to learn from others.
Appreciating and respecting others’ views.
Acknowledging mistakes and learning from them.
Going out of my way to share my knowledge and experience.

Striving for Operational Consistencies

I promise to make it easy for you through consistency, efficiency, and accuracy by:

Doing it right the first time, being thorough and accurate.
Taking pride and ownership in my work
Making and keeping commitments.
Continuing to look for better ways to do things and challenging the status quo.

Rewarding Work Environment

I promise to show care, compassion, and respect toward everyone I interact with by:

Being approachable and accessible to others.
Creating a pleasant work environment for each other.
Always asking what more I can do.
Resolving differences promptly
Recognizing the contributions of others.
Embracing diversity in the workplace.

Committed to Member Service

I promise to deliver exceptional member service by:

Interacting with a natural and genuine friendliness.
Being courteous and respectful.
Creating a welcoming environment.
Exceeding your expectations.
Sharing the moment and finding common ground.

QUALIFICATIONS, SKILLS AND EXPERIENCE

Associate’s degree in a business-related field or 2+ years related experience.
High School Diploma or Equivalent
Related Business Degree desired
Knowledge of Banking products and services as well as applicable regulations
Effective and efficient oral and written communication skills
Strong organizational skills with the ability to manage multiple priorities while maintaining accuracy and attention to detail.
Effective interpersonal/member relation skills
A professional appearance
Effective understanding and use of Microsoft Office (i.e., Outlook, Excel, Word)
Ability to work independently or in a team environment.
Ability to effectively articulate complex concepts with all levels of management, staff, and vendors.
Identifies and understands the culture.

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