Marketing Design & Media Specialist I

First Source Federal Credit Union
First Source Federal Credit Union

Marketing & Communications, Design

New Hartford, NY, USA

Posted on Aug 8, 2026

POSITION SUMMARY

The primary function of this position is to develop, design and create thoughtful Credit Union advertising & marketing with a focus on social and digital channels along with the Graphics Team. The Marketing Design & Media Specialist I will create and resize content as needed to display across multiple marketing platforms through various media types, which can also include print/traditional when needed.

ESSENTIAL JOB FUNCTIONS

  • With direction from Marketing Supervisor, work with the First Source Marketing & Community Team and their Ad Agency in development, design, deployment/production of advertising, marketing, and communications.
  • Includes social/digital/electronic, email, promotional/wearables, slideshows, traditional/printed and other as is pertinent to the project, promotion or event.
  • Adhere to brand standards and styles, while clearly defining particular product, service or community lines.
  • Assist with marketing campaigns through CRM with direction from Marketing Supervisor.
  • Support community events where First Source is participating.
  • Capture moments through video and photography.
  • Work with the Marketing & Community Team to brainstorm creative solutions for promotions, programs and events.
  • Support the Credit Union by assisting with organizational or departmental projects as assigned.
  • Represent in a positive manner and participate in First Source Federal Credit Union and Community events as needed.
  • Required to attend or participate in necessary compliance training, including but not limited to Bank Secrecy, OFAC, and Privacy.
  • Required to attend training sessions as appropriate.
  • Required to travel as needed.
  • Perform other duties as assigned.

UNIVERSAL BEHAVIORS

Knowledgeable and Experienced

  • I promise to take personal ownership for learning and using that knowledge to provide value to those that I serve by:
    • Looking for answers until I find them.
    • Seeking opportunities to learn from others.
    • Appreciating and respecting others views.
    • Acknowledging mistakes and learning from them.
    • Going out of my way to share my knowledge and experience.

Striving for Operational Consistencies

  • I promise to make it easy for you through consistency, efficiency, and accuracy by:
    • Doing it right the first time, being thorough and accurate.
    • Taking pride and ownership in my work
    • Making and keeping commitments.
    • Continuing to look for better ways to do things and challenging the status quo.

Rewarding Work Environment

  • I promise to show care, compassion, and respect toward everyone I interact with by:
    • Being approachable and accessible to others.
    • Creating a pleasant work environment for each other.
    • Always asking what more I can do.
    • Resolving differences promptly
    • Recognizing the contributions of others.
    • Embracing diversity in the workplace.

Committed to Member Service

  • I promise to deliver exceptional member service by:
    • Interacting with a natural and genuine friendliness.
    • Being courteous and respectful.
    • Creating a welcoming environment.
    • Exceeding your expectations.
    • Sharing the moment and finding common ground.

QUALIFICATIONS, SKILLS AND EXPERIENCE

  • Degree in Communication/Advertising Design, Graphic/Media Design, Digital or Information Design or related study
  • Proficiency in Adobe Creative Suite including After Effects, Microsoft Office including Word, Teams and Power Point, required
  • Strong creative skills and attention to detail required
  • Website CMS, and other design software a plus
  • CRM familiarity and navigation a plus
  • UX design skills a plus
  • Outstanding interpersonal and communications skills, both written and verbal
  • A professional appearance and the ability to work well under pressure and meet necessary deadlines with on time deliverables
  • Adaptability and multitasking skills to work on multiple projects at once
  • Familiarity with financial service offerings and platforms a plus