Provides complex administrative support to a Director and/or programmatic department of Springbrook. Duties include general clerical, receptionist, and project based work. Project a professional image through in-person and phone interaction.

Principle Duties and Responsibilities:

Welcomes and receives phone calls and individuals as the initial point of contact for both internal and external constituents.
Facilitate the work of a department head and their personnel by performing secretarial, clerical and administrative support functions.
Provide accurate and timely support of department personnel by typing, filing, telephone answering, and performing other clerical duties as necessary.
Provide administrative support of information by preparing and processing data input/output to Springbrook computer information systems.
Facilitate overall department communication effectiveness by coordinating departmental, interdepartmental, and external communications.
Facilitate efficient use of information technology in department by providing training and first-line support for computer systems as needed.
Aid department meeting effectiveness by scheduling, providing administrative support, and acting as a minute-taker as requested.
Aid in successful special project completion by providing clerical support, research, and data accumulation as requested.
Facilitate effective functioning of department by performing clerical, administrative, and other duties required within individual departments.
In addition to performing the duties of Administrative Assistant I, an Administrative Assistant II not only provides office related support services for a department, but also has primary responsibility for coordinating an important department function.
Frequent utilization of special job related skills or knowledge, e.g., compliance, benefits, department specific processes.
Requires a comprehensive knowledge of the program assigned.
Exercises discretion and independent judgement within understood policies.
Assume the duties of dispatching staff for the Facilities on-call phone when assigned.
All other duties as required.

Qualifications, Skills & Knowledge Requirements:

Basic reading, writing, and arithmetic skills required. Associates degree required.
Minimum of (2) year of experience working in an administrative support position.
Must be able to work a flexible schedule.
Duties require professional verbal and written communication skills
Proficiency in or knowledge of using a variety of computer software and e-mail applications, especially Microsoft Excel, Outlook, and Word; have the aptitude to learn other computer software as necessary.
Meet the requirements to drive Springbrook vehicles as required.

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