The Employment Manager serves as daily support for the employment team in conjunction with and in the absence of the Assistant Director of Employment. The Employment Manager is responsible for tasks and activities related to quality assurance, billing, new staff training, reporting, and other duties as assigned.

Activities include but are not limited to the following:

Maintain a modified caseload.

Daily supervision and support and monitoring of the Employment team in applying principles of individualized services, positive support for people in all employment plan development and regular interactions with individuals, families, and teams.

Billing: ACCES-VR, OPWDD (SEMP, Pathway to Employment, Employment Training Program, Community based pre-vocational services, etc.).

Intake and referral.

Creation/implementation/oversight of Job Development database.

Screening and assessment completion of intake/screening; complete discovery phase; vocational goal planning. Each plan must be developed based upon the unique needs and circumstances of each individual and reviewed/updated every 6 months. For OPWDD participants, the plans must be written in the format of the Life Plan and require attendance and participation at Life Plan meetings. Provide soft and hard skill training and assessment via the Employment Center, classroom and/or community-based experiences.

Job development/placement: Develop and maintain positive, professional relationships with local businesses to build a strong base of potential employers. Develop and maintain an effective communication with program participants, families, referents and treatment team providers. Provide job placement services such as career counseling, assistance with applications, interview skill building and presentation of work incentives.

Job coaching: Skill training, training is soft skills such as effective communication, problem-solving skills, work ethic, grooming/hygiene, response to supervision, etc. Coaching services are usually at the worksite, occasionally provided off-site.

Retention/follow-along services: Provide ongoing advocacy and support to ensure long-term job retention and to facilitate career growth.

Documentation: Provide accurate, detailed, and timely documentation of supports. Ensure compliance with all pertinent government and agency regulations and operating standards. Responsible to complete periodic peer reviews of program participant records.

Ensure compliance with all pertinent government and Kelberman regulations and operating standards.

Establish a work environment that creates positive communication between supervisors and employees and assimilates new employees to Kelberman’s culture, values and mission.

Participate in activities as part of the team that may include meetings, trainings, and committees.

May be assigned additional duties as required.

EDUCATION AND EXPERIENCE

Minimum of an Associate’s Degree in a related field required; BA/BS in Human Services or related field preferred.

Minimum 3-years’ experience in employment services.

Must have working knowledge of community resources available in the community and ability to complete necessary documentation accurately and thoroughly.

Must have a valid NYS Driver’s License travel is required.

This position has regular and substantial unsupervised and unrestricted physical contact with individuals receiving services and is required by law to be fingerprinted for a criminal history record check under OPWDD (Office for People with Developmental Disabilities).

WORK ENVIRONMENT/HAZARDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Minimal risk of chemicals used in cleaning. Job related tasks do not involve exposure to blood, body fluids, tissue or the potential for skin or mucous membrane contact from spills or splashes of these substances. May have exposure to unpredictable individuals and situations when working at Kelberman sites. OSHA Exposure Category II.

PHYSICAL/MENTAL DEMANDS

Certain deadlines and unanticipated developments may require work during evenings, weekends.

Ability to quickly address any emergent issues without losing focus on task at hand.

The employee must have full sight and hearing with fluency in the English language. While performing the duties of this job, the employee is regularly required to talk or hear.

Ability to lift and/or assist individuals in your care and ability to meet the physical requirements of the specific job

Frequently is required to stand, walk and sit. Must be able to sit for long periods of time.

Constantly operates a computer and other office productivity machinery (i.e. copier, scanner, computer printer, etc.)

Ability to handle stressful and unpredictable situations.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising work-flow and efficiency.

Position Requirements

Excellent verbal and written communication skills.

Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.

Excellent organizational skills and attention to detail.

Excellent time management skills with proven ability to meet deadlines.

Proficient with Microsoft Office Suite or related Software

Competencies and experiences necessary include customer service orientation, diplomacy, diversity, flexibility, follow through, safety orientation, reliability and consistency, written communication and cooperation and teamwork, listening skills, optimism, quality orientation, analytical thinking.

Applies and actively shares knowledge, expertise and best practices with team.

Behavior supports the mission, core values and objectives of Kelberman.

Displays flexibility and openness in daily work and encourages others to stay open to change and improvement.

Accepts and readily adapts to changing priorities, new ideas, strategies, procedures and methods.

Demonstrates and promotes respect toward coworkers and adapts behaviors to work effectively with varying people and situations.

Strong ability to independently problem solves and think on your feet

Accumulates all relevant information prior to making job-related decisions.

Presents well-considered alternatives when making recommendations.

Makes decisions in a timely manner.

Represents Kelberman by displaying a respectful and caring manner.

Addresses all concerns in a timely and efficient manner and reports any complaints to their immediate supervisor.

Complies with quality assurance, OSHA, HIPAA, infection control, safety and other policies set forth.

Full-Time/Part-Time Full-Time Position Employment Manager Exempt/Non-Exempt Non-Exempt Hiring Manager(s) Robin Mattox Location Kelberman Rome About the Organization The Kelberman Center is the leading provider of autism services for children, adults and families in the Mohawk Valley and Central New York.

We provide comprehensive programming and services for people throughout all phases of life, from early childhood through adulthood, including: Home and Community Based, Educational, Clinical, Residential and Recreation and Camp. Our goal is to meet people and families where they are in life and to support them every step of the way on their journeys navigating autism. The expert staff at The Kelberman Center empower the people we support with specialized, one-of-a-kind programs, resources, support and wrap-around services, creating a fulling, life-enriching experience for people and families.

We believe in the power of individuals, family, and community working together to maximize our collective potential.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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