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Program Trainer
Upstate Caring Partners
Utica, NY, USA
Posted on Feb 26, 2026
Are you passionate about helping others succeed? Upstate Caring Partners is seeking a Program Trainer who will play a vital role in shaping the skills and confidence of our team members. This position is perfect for someone who thrives on mentoring, teaching, and making a lasting impact.
As a Program Trainer, you’ll be the bridge between orientation and success—guiding new hires through hands-on, side-by-side training and engaging group sessions. Your work ensures that every team member feels prepared, supported, and empowered to deliver exceptional care.
We provide a flexible scheduling approach that supports work-life balance. However, please note that this role requires regular evening and weekend shifts to meet the demands of our programs.
Core Responsibilities
- Lead the way: Organize, coordinate, and deliver onsite training for new hires in residential and day program settings.
- Mentor and motivate: Transition new employees from orientation into their program roles with confidence.
- Ensure excellence: Monitor staff training to maintain quality, competency, and compliance with regulatory standards.
- Stay organized: Assist in maintaining the training database and oversee mentoring programs.
Qualifications
- Education: Bachelor’s degree in Education, Training, HR, or a related field.
- Experience: 3+ years in adult education, orientation coordination, or a management role involving staff training.
- Skills: Strong communication, organizational abilities, and a passion for helping others grow.
Benefits
Our work environment provides the opportunity to grow and learn in a fast-paced atmosphere. We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off.
- Comprehensive Health/Dental/Vision
- Direct Deposit
- Flexible Spending Account (FSA)
- Retirement Plan 403(b)
- Life Insurance
- Voluntary Benefits
- Employee Assistance Program (EAP)
- Generous PTO Plans (Sick, Vacation and Employee Leave)
- Tuition Reimbursement
- Service Awards
- Employee Appreciation Events
- Employee Discounts
At Upstate Caring Partners, you’ll be part of a mission-driven team dedicated to making a difference every day. Your expertise will help create a supportive environment where employees thrive—and that means better care for the people we serve.
Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career. Please visit our careers website to access the full job description located within the job posting. upstatecpjobs.org
To access a copy of the job description Click Here - Program Trainer (Res/DH)