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Vice President of Community Services
Utica, NY, USA
USD 114,400-114,400 / year
Posted on Jul 17, 2026
Pay $114,400 annually
The Vice President Community Services provides leadership and oversight to the Adult/Community Services Division. The Vice President Community Services is responsible to work collaboratively with the Sr. Vice President of Adult Services to develop and operate systems and services across the division ensuring alignment of goals and objectives.
The person filling this position will be charged with developing the highest quality of service for families and the highest standard of compliance with appropriate regulatory and funding bodies. The Vice President will promote performance results through implementation of department work plans which relate to division objectives and the organizational strategic plan. Given the nature of the division services, the Vice President will develop and nurture relationships with key community constituents and partners.
Core Responsibilities
- Establish culture and work environment within the departments which supports consumer and family centered services.
- Oversee processes to determine customer requirements, expectations and how relationships with customers are built.
- Establish cross divisional approach to development of family support services.
- Develop processes and systems which ensure compliance with Medicaid standards and OPWDD quality regulations.
- Review, analyze and manage fiscal aspects of programs to ensure programs meet or exceed fiscal goals in order to sustain level of support and services.
- Will factor into the Administrator On-Call rotation which covers division residential services three – five weekends per year.
- Maintain positive relationships with consumers, families, community organizations, referral sources and governing bodies.
- Maintain consistent awareness of the environment external to the Agency that may impact service delivery.
- Gather and analyze information and data in order to make process improvement, achieve performance results against strategic objectives.
- Model, promote and support organizational performance values.
- Ensure opportunities for staff development and maintain a work environment conducive to performance excellence with full participation of individuals and teams.
Qualifications
- Bachelor’s Degree
- Minimum 3 years’ experience in a related field.
- Must have a valid NYS Driver’s License. Travel is required.
Benefits
Our work environment provides the opportunity to grow and learn in a fast-paced atmosphere. We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off.
- Comprehensive Health/Dental/Vision
- Direct Deposit
- Flexible Spending Account (FSA)
- Retirement Plan 403(b)
- Life Insurance
- Voluntary Benefits
- Employee Assistance Program (EAP)
- Generous PTO Plans (Sick, Vacation and Employee Leave)
- Tuition Reimbursement
- Service Awards
- Employee Appreciation Events
- Employee Discounts
Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career. Please visit our careers website to access the full job description located within the job posting. upstatecpjobs.org