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The primary focus of this position is the development and management of a growing revenue stream of Wolfspeed products to end customers. Successful job execution requires excellence in the total selling process for electronic components: from direct sales lead generation and management, technical sales capabilities, customer account management.
Superior complex selling skills in an industrial power environment is expected. The successful Sales Manager must be able to directly support customers with their questions on product specifications, product selection, reliability and quality data, and with manufacturing best practices. Customers organization size and complexity may vary from Fortune 50 companies down to small start-ups. This position will be responsible for customer relationship management for all Wolfspeed power products, but will also require close collaboration with business unit product management/engineering personnel, applications personnel, production and manufacturing staff, customer service groups, distributors, in some cases, with business unit Marcom professionals.
Meet and exceed assigned revenue on continuous growth targets
Develop territorial and account plans to support revenue targets and consistent with the business unit strategies
Operate with responsibility for assigned customer base. Must be self-motivated and able to manage various activities with minimal supervision
Establish strong business relationships with all relevant functional groups within customer organizations through frequent trips and teleconferences. Although primary focus will be on engineers and executives responsible for new product design, support of production, manufacturing, quality, and customer service functions within customer organizations are also essential to growing and sustaining a long-term sales stream
Access new business opportunities and present Wolfspeed Value Proposition to create added value for the customers and positions and advantage for Wolfspeed against our competitors
Provide basic technical support as warranted by the customer. This includes quickly identifying the depth of the problem and, if required, investigating the answer with Wolfspeed’s engineers/scientists
Provide competitive market information to management to help drive the direction of product marketing and development
Propose new product opportunities to core business teams based on customer needs, timing, compliance with Wolfspeed core competencies, competitive intensity and general segment attractiveness. Solicit feedback on technical roadblocks to achieve Wolfspeed design wins
Understand the level of customer satisfaction with Wolfspeed technical support and drive continuous improvement in customer satisfaction while meeting Wolfspeed’s business needs
Maintain customer contacts and profiles
Maintain a new business opportunity funnel
Customer base expansion
Required Behavioral Characteristics:
Specific Skill and Degree Requirements: