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Applications/Systems Engineering - Pre&Post-Sales (Non-Sales Plan)
Wolfspeed
Software Engineering, IT, Sales & Business Development
Durham, NC, USA
Posted on Sunday, September 10, 2023
At Wolfspeed, we do amazing things in a human way.
We know that the achievements of our organization are due to the passion, hard work and creativity of our employees. We celebrate different perspectives to foster excellence across our organization, and our goal is to make diversity a foundation of what we do. We are proudly building an environment where you can bring your authentic self to work.
Enjoy doing things that people say can’t be done? Innovation is at the center of everything we do.
Hate red tape? We remove roadblocks instead of creating them.
Working parent? We provide childcare assistance and paid parental leave.
Student? We offer continuing education assistance.
Looking for community? There are many ways to get involved, from Employee Resource Groups to local outreach.
Here’s the Gist
As an Applications Engineer in the Power Die Products (PDP) team at Wolfspeed, you will be responsible for providing timely technical solutions to global internal and external customers. You will also help customers solve problems through all phases of their product development and production lifecycle.
The Day-to-Day
Provide remote and on-site customer support
Offer pre- and post-sales technical support for Wolfspeed direct sales, FAEs, and distributors through customer presentations and product demonstrations
Generating documentation such as application notes and other technical documentation aimed at helping customers solve specific technical challenges
Understand and support customer application and usage concerns.
As issues arise, support product return investigations and corrective actions using 8D methodology
Provide feedback into new product definitions for future roadmap products in collaboration with the marketing team
This Job is Right for You if You Have (Minimum Requirements)
Master’s or other advanced degree in Electrical or Mechanical Engineering
Demonstrated experience with customer technical and professional interactions resulting lasting design-ins, design-wins, and/or lasting business impacts
Experience working in or supporting the automotive or industrial electronics industry
Understanding of power module design and assembly, gate drivers, module and PCB layout, EMI/EMC issues, and commonly used power electronics circuit topologies + operating modes
Passion for problem solving spanning many disciplines and requiring teamwork and customer advocation across an organization
Experience in successful technical communication with non-native speakers of the English language
This role may require additional duties and/or assignments as designated by management. #LI-JG1
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.