Regional Customer Quality Engineer for Korea and Singapore

Wolfspeed
Wolfspeed

Quality Assurance, Customer Service

Yeongdeungpo-gu, Seoul, South Korea

Posted on Jul 16, 2026
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Job Summary

We are seeking a Senior Customer Quality Engineer for Korea and Singapore.

Job Description:

  • Act as the primary quality representative for external customers, continuously improving customer satisfaction regarding Wolfspeed’s products, processes, and services.
  • Manage and drive the timely resolution of customer quality issues by collaborating with Business Customer Quality Engineers (CQEs), business teams, failure analysis teams, factories, and other support functions.
  • Serve as the main interface for your customers on technical evaluations of product returns; gather and assess customer failure descriptions while ensuring thoroughness in collaboration with local Korea Field Application Engineers (FAEs) and other CQE in APAC; EMEA and US.
  • Align with Sales and Business teams to establish strategic directions that support customer quality requirements and objectives.
  • Drive alignment on information and documentation of product quality related topics for customers.
  • Promote the Company’s quality strategy, culture, and initiatives as critical business enablers through proactive customer engagement with our customers.
  • Translate broad objectives into detailed action plans to achieve quality and business goals.
  • Direct, manage and coordinate activities of cross-functional groups outside of the quality organization to achieve customer quality requirements.

Requirements:

  • Master in Electrical or Mechanical Engineering, Materials Science, Physics, or related degree.
  • Minimum 5 years experience in Quality Management and ideally also Application Engineering.
  • Knowledge in quality systems, semiconductor wafer fabrication – especially SiC, assembly and test operations or automotive applications.
  • Good understanding of the global automotive business, customer requirements and end user behavior.
  • The ability to operate in a fast pace, highly dynamic environment, at a detailed execution level, as well as on a tactical / strategic level.
  • Excellent communication and project management skills in working with external customers as well as other internal groups, managers, etc.
  • Demonstrated capability of interacting with senior leaders through the organization.
  • Ability to work in large, complex, global environment.

Highly preferred skills and certifications:

  • Ability to manage multiple projects and maintain critical deadlines, while utilizing meticulous attention to detail.
  • Ability to interact and communicate effectively with other Associates, Senior Management and External Customers.
  • Demonstrated proficiency with Microsoft Office 365.
  • Goal oriented with a strong sense of urgency and accountability.
  • Ability to work autonomously, with minimal direction, and are self-motivated and results-driven.
  • Ability to analyze data/feedback and provide insights to continually improve processes.
  • Good skills - verbally and in writing - English language.
  • Ability to serve customers in Singapore as well.
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