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Trainer Patient Access - Full time - Days
Mohawk Valley Health System
Utica, NY, USA
USD 20-25 / hour
Posted on Apr 8, 2025
Job Summary
Under the direct supervision of the MVHS Training and Development Manager of Patient Access Services, functions as a credentialed trainer, and provides at the elbow support by assisting with all aspects related to the Patient Access Departments.
Core Job Responsibilities
- Performs tasks related to the operations of the Patient Access Department as directed by the Patient Access Training and Development Manager.
- Performs classroom training of New Hires for Registration related jobs within MVHS.
- Performs On the Job Training for New Hires within the Patient Access Services Department.
- Maintains proficiency in the ability to perform all jobs within all areas of Registration, Scheduling, and Billing.
- Performs and completes quality improvement audits for the Patient Access Department, and reports results to the Training and Development Manager.
- Attends monthly department meetings, and provides updates to front end staff from the Training and Development Team.
- Monitors Registration errors via Epic Work Queues, identifies trends, reports back to the Patient Access Training and Development Manager.
- Makes suggestions for areas of improvement.
Education/Experience Requirements
Preferred:
- Bachelor's Degree in Healthcare, Education or IT area.
Licensure/Certification Requirements
Required:
- Ability to obtain Epic Certification or Credentialing in Cadence, Prelude, or Referrals within 6 months of hire
Preferred:
- Epic Certification or Credentialing in Cadence, Prelude, or Referrals.
Disclaimer
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Job Details
Req Id 94177
Department PATIENT ACCESS SERVICES
Shift Days
Shift Hours Worked 8.00
FTE 0.94
Work Schedule HRLY NON-UNION
Employee Status A1 - Full-Time
Union Non-Union
Pay Range $20 - $25/Hourly