The Supervisor Mammography provides leadership and oversight for all mammography operations, ensuring the delivery of high quality, patient centered diagnostic imaging services. This position oversees the daily workflow, staff scheduling, patient care, regulatory compliance, quality assurance and accreditation readiness. The Supervisor works collaboratively with radiologists, technologists and other clinical leaders to optimize service delivery, ensures patient safety, and maintains compliance with all regulatory and accreditation standards.

Core Job Responsibilities

Coordinates, assigns and organizes the patient flow throughout the area, prioritizing and shifting workloads for efficient patient testing. Identifies and corrects productivity obstacles.
Supervises the daily activities of the assigned technologists. Leads, guides and motivates staff. Promotes effective teamwork throughout the department.
Ensures quality diagnostic exams are performed in accordance with defined protocols. Monitors image quality. Documents provider complaints and follows up to resolution.
Handles department staffing, scheduling, vacation requests and call outs.
Serves as a resource and role model for staff. Promotes a high level customer service to patients and other departments.
Follows up on patient incidents or complaints promptly, and completes appropriate documentation.
Ensures rooms and work areas are cleaned and restocked with adequate supplies.
Updates policies within supervised modality and communicates with staff. Researches, develops and implements new protocols and procedures.
Actively participates in continuous quality improvement activities.
Ensures all processes and activities comply with regulatory and organizational standards and requirements including ACR and MQSA (American College of Radiology and Mammography Quality Standards Act).
Monitors and troubleshoots equipment or procedure problems. Follows up with service calls appropriately.
Keeps department leadership updated of any concerns, issues or problems and progress towards goals.
Responsible for training and orienting staff and new hires on technical procedures and documenting competency. Ensures staff have the resources, tools and training to fulfill their duties.
With the Manager and Human Resources guidance, provides input to or makes recommendations on employee hires, performance reviews, transfers, promotions, salary changes, disciplinary actions, terminations and similar actions. Resolves grievances and other staff problems in a fair, timely and consistent manner also in partnership with HR.
Keeps current in best practices in Mammography scanning.
Travels to other work sites within the region as needed.
Performs related duties as assigned.

Education/Experience Requirements

REQUIRED:

Graduate of an accredited Radiologic Technology program.
Bachelor’s degree in a related field, or equivalent work experience.
At least one year of experience as a Mammography Technologist.
Knowledge of advanced mammography technology, imaging information systems and EHRs.
Demonstrated leadership qualities, e.g., maturity, job knowledge, professionalism, communication skills, etc. to lead, guide and motivate others.
Excellent interpersonal, written and verbal communication skills.

PREFERRED:

Previous supervisory experience in a clinical setting.

Licensure/Certification Requirements

REQUIRED:

NYS Radiologic Technologist license.
American Registry of Radiologic Technologists (ARRT) Mammography Certification.

Disclaimer

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Job Details

Req Id 96241
Department IMAGING CTR
Shift Days
Shift Hours Worked 8.50
FTE 1
Work Schedule HRLY NON-UNION-8 HR
Employee Status A1 - Full-Time
Union Non-Union
Pay Range $32 - $50/Hourly

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