RN Navigator

Mohawk Valley Health System
Mohawk Valley Health System

Utica, NY, USA

USD 74,549-119,279 / year

Posted on Nov 11, 2026
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Job Summary

The RN - Nurse Navigator acts as the primary point of contact and is responsible for monitoring, coordinating care and educating patients and families. Offers individualized assistance to patients, families, and caregivers to help overcome healthcare system barriers and facilitate timely access to quality health and psycho-social care from pre-diagnosis through all phases of the healthcare continuum.

Core Job Responsibilities

  • Acts a single point of contact for patients and their families. Facilitates appointments for consults and support services within established service standards.
  • Provides information throughout the continuum of care including educating the patient, their family, and caregivers regarding their diagnosis and treatment options. Maintains an in-depth knowledge base regarding evidence-based practice and best practices for a specialty patient population.
  • Educates patients in understanding their diagnosis, treatment options, and the resources available, including appropriate clinical trials.
  • Coordinates care logistics for patients as well as communication among providers.
  • Assists in making the care seamless, continuous and comprehensive.
  • Assesses clinical, emotional, spiritual, psycho-social, financial and other patient needs.
  • Assists patients to overcome barriers to care, e.g. transportation, childcare, financial counseling.
  • Provides assessment of psycho-social needs and refer to social worker as needed.
  • Keeps current in trends and developments in specialty care practices.
  • Coordinates/participates in multidisciplinary conferences, developing concise patient summaries for use by team and document recommendations made utilizing standardized care protocols in accordance with nationally recognized care guidelines.
  • Collaborates to collect data and patient statistics, track outcomes, and support strategic planning processes.
  • Responsible for outreach efforts to establish and maintain positive working relationship with key customers (physicians, office staff, diagnostic staff, nurse, social services, accrediting agencies).
  • Serves as a resource for community educational events, such as health fairs, screenings, and symposiums.
  • Related duties as assigned.

Education/Experience Requirements

REQUIRED:

  • 3+ years of experience in the area of specialty.
  • Problem solving, decision making and critical thinking.
  • Attention to detail, organized and skilled at follow up.
  • Excellent leadership, written, and verbal communication and interpersonal skills.
  • Ability to work in a self-directed environment.
  • Excellent presentation skills.
  • Proficient in MS Office Suite and EHR.

Licensure/Certification Requirements

REQUIRED:

  • Licensed RN in NYS.
  • BLS certified.

PREFERRED:

  • BSN
  • Certification relevant to the specialty area and experience in specialty area.

Disclaimer

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Job Details

Req Id 99376
Department NUCLEAR MEDICINE
Shift Days
Shift Hours Worked 8.00
FTE 1
Work Schedule SALARIED GENERAL
Employee Status A1 - Full-Time
Union Non-Union
Pay Range $74,549.00 - $ 119,279.00 Annually

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